Can we visit without a membership?

Single visits are available for purchase at the door. They are 20chf per child.


As of what age do we need a membership?

A membership or single entrance fee is required to visit the playroom.

Start a membership for your child - and enjoy the playroom as of birth!

Younger siblings must have their own membership as of 6 months.


How many times can I visit the playroom?

The playroom is open Tuesday to Sunday!

School Holidays will be observed and a change in opening times will be published.


Why is the Playroom closed on Monday Afternoons?

On Monday afternoons, kjz Uster will hold their Mother & Father Support Group every 2nd and 4th monday of the month from 14:00 bis 16:00 - This counseling / support service is open to the public - and all are welcome - NO MEMBERSHIP REQUIRED

The kjz Uster provides parents with professional counselors to support you with any questions about the development, care, nutrition and upbringing of your baby or toddler.

This is a social service offered by the is open to the public - and all are welcome.

More information: kjz Uster | Schulweg 4 | 8610 Uster | Tel. 043 258 48 00 


Will the Playroom be open during holidays?

The Playroom will be open during school holidays - should we adjust the opening hours we will be sure to announce well in advance.

The playroom will only close should the cafe be closed.


Can I leave my child while I run errands?

No, the playroom is not a child minding service. Children under the age of 3 must be accompanied by an adult. We ask that parents are on site at all times, for they are responsible for their safety and well-being.



How do I cancel my membership?

Cancelling your membership can be done at anytime online in your member portal. Simply click on “manage my membership”